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Service Agreement

Service Agreement


A service agreement is a document that describes terms and conditions for providing a specified service between the client and the service provider/business.

This agreement is used when two or more persons or businesses agrees to provide a service. It sets out detailed work or service terms, the payment, responsbilities and conditions between both parties.

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Service Agreement FAQs

 

What is a service agreement?

A service agreement is an agreement that outlines the terms and conditions of the service relationship between the contractor and the client. The independent contractor is not an employee of the client and generally will determine the process to achieve the client’s goal and target outcome.

 

What’s the difference between an employment agreement and a service agreement?

Employment agreement is reserved only for employees and it has specific tax implications and employment rights for the parties. Generally speaking, a service agreement should be used for contractors that are hired to perform certain services for the client. The contractor is independent from the client and will generally have more control in the work process used to meet the client’s goal.

 

When should I use a service agreement?

Virtually any service work provided by the contractor to the client will be applicable to the service agreement. Some common work where a service agreement is used are:

  • Photographer
  • Musician
  • Caterer
  • Decorator
  • Cleaner
  • Landscaper
  • Consultant
  • IT service provider
  • Web designer
  • Construction and home renovator (e.g. plumber, electrician, carpenter etc)
  • Child care worker (e.g. babysitter, nanny, daycare worker etc)
  • Instructional provider (e.g. math tutor, music tutor, personal fitness trainer etc)

 

What should be listed in a service agreement?

Some general topics that should be covered in a service agreement are:

  1. The Parties: The name and address of the contractor and the client.
  2. The Work: Describe the service the contractor will be performing for the client. Itemize the duties in detail to ensure both sides understand what the expectations are for the agreement so there will not be an ambiguity in the agreement.
  3. Duration: How long the contract will last, whether it’s a fixed term that has a specific end date, or whether it’s for an indefinite period that has no end date for an ongoing service.
  4. Payment: How the contractor will be paid, such as whether it’s a lump sum payment or whether it’s a regular periodic payment. Also list what payment method will be used to pay the contractor.
  5. Terms: What terms that the contractor and the client have agreed to in the contract in dealing with topics such as late payment and interest, work expenses, initial deposit, contract termination etc.
  6. Confidentiality: Prevents the contractor from sharing sensitive business information and trade secrets of the client.
  7. Intellectual property: Whether the service perform by the contractor will generate intellectual property rights and decide if the contractor or the client will own those intellectual property rights.